Employment Postings Details

Working Title IT Service Desk Assistant
Campus IHCC
Working Title IT Service Desk Assistant
Location Inver Hills Community College - IT Building
Duties Assist customers with a variety of requests, such as: StarID account activation, password resets, Cisco phone orientation, mapping drives, wireless network assistance, synching mobile devices, helping clients with the ticketing system, demonstrating how to use equipment in classrooms, mobile laptop cart set ups, minor technical trouble shooting and other duties as assigned.
Qualifications Seeking students with a strong technical background, especially those entering the Computer Technology curriculum/ITC field, or engineering, for example. Must have background working with Microsoft Office applications. Must be dependable. Must be able to communicate proficiently in written format, over the phone and in person. Must complete the FAFSA form & be eligible for Work-study through Financial Aid.
Work Schedule Monday - Friday from 8:00 AM to 4:30 PM. Work around class schedule.
Start Date 7/1/2023
End Date 6/30/2024
Number of Positions 1
Hours Per Week 20
Contact Name Abel Asfaw
Contact Phone 6514503685
Contact Email aasfaw@inverhills.edu
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