Employment Postings Details
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Working Title
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IT Service Desk Assistant
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Campus
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IHCC
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Working Title
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IT Service Desk Assistant
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Location
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Inver Hills Community College - IT Building
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Duties
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Assist customers with a variety of requests, such as: StarID account activation, password resets, Cisco phone orientation, mapping drives, wireless network assistance, synching mobile devices, helping clients with the ticketing system, demonstrating how to use equipment in classrooms, mobile laptop cart set ups, minor technical trouble shooting and other duties as assigned.
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Qualifications
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Seeking students with a strong technical background, especially those entering the Computer Technology curriculum/ITC field, or engineering, for example. Must have background working with Microsoft Office applications. Must be dependable. Must be able to communicate proficiently in written format, over the phone and in person. Must complete the FAFSA form & be eligible for Work-study through Financial Aid.
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| Work Schedule |
Monday - Friday from 8:00 AM to 4:30 PM. Work around class schedule. |
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Start Date
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8/27/2024
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End Date
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6/30/2025
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Number of Positions
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3
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Hours Per Week
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20
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Contact Name
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Abel Asfaw
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Contact Phone
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6514503685
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Contact Email
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aasfaw@inverhills.edu
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